*PLEASE NOTE THAT ORDERS MUST BE PLACED BY 9PM ON TUESDAY EVENINGS FOR DESPATCH THURSDAY*
Nematodes Storage
Nemasys products need to be refrigerated (not frozen) on receipt, as they contain Nematodes which are a living organism!
To ensure the life span of the Nematodes they are posted directly from the Nemasys manufacturer. Orders placed by 9pm on Tuesday are posted on a Thursday and will arrive with you Friday or Saturday. Orders placed after this time will be posted the following Thursday. Special instructions for delivery can be added at checkout.
Nematodes at this time cannot be delivered outside the UK.
Cancellations
Unfortunately Nematode orders cannot be cancelled once we have dispatched the order.
Returns
We do not accept returns of Nematode products.
Faulty or Damaged Items
Please contact us if you recieve a faulty or damaged item.
Please contact us before returning an item. Please return items within 14 days to: Garden Warriors, 6 Parletts Barns, Madehurst, Arundel, BN18 0NL.
Please allow up to 14 working days from the day that you return your order for us to process your exchange or refund.
NB: We cannot be held responsible for any delay or damage caused by any third parties.